Have you thought about getting an 800 number for your business? The best 800 number services for small businesses offer a variety of benefits.
Perhaps you just started a business, and you want the credibility and trust factor of having an 800 number. Or maybe you are an established business, and you want to appeal to a broader client base. However, you don’t want it to be limited to your geographic area and you no longer want to be chained to a desk phone.
Here are the details for a few of the best 800 number services. Also, we’ll talk about whether or not an 800 number might be right for you and your business.
Top 800 Number Service Providers
Toll-free numbers might seem like they’re only for big corporate giants. But today any small business or entrepreneur can get an 800 number at an affordable price. You just need to choose the right company and the right plan to suit your business needs.
My favorite toll-free phone number service is Grasshopper as this is one that I have personally used for business calls. The app is user-friendly. And you can even have unlimited extensions which are great if you have multiple employees.
They currently offer three different plans:
- Solo Plan: $29 a month for one number with three extensions ($26 per month if you pay annually)
- Partner Plan: $49 a month for three numbers and six extensions ($44 per month if you pay annually)
- Small Business Plan: $89 a month for five numbers and unlimited extensions ($80 per month if you pay annually)
As of this writing, all three plans have a 7-day free trial and 24/7 U.S. based support. In addition, they all include unlimited minutes. Grasshopper works with your existing mobile phone, whether you have an Android or iPhone.
You can also select numbers from multiple area codes.
Try it risk-free for 7 days by clicking here! You can also save $75 on your annual plan by using code “75dollars”.
See our full review of Grasshopper here.
Next up on the list is Phone.com.
Phone.com has three different plans to meet different small business needs:
- Base: $12.99 per month for 300 minutes ($9.99 per month if paid annually). This includes one number and unlimited extensions
- Plus: $19.99 per month for 500 minutes ($14.99 per month if paid annually). This includes premium hold music
- Pro: $29.99 per month for unlimited minutes ($24.99 per month if paid annually). This includes a base video meeting host as well
All plans include the following:
- A local or toll-free number
- Integrated mobile app
- Unlimited users
- Hold music
- Dial-by-name directory (great if you have multiple employees with extensions)
- Call screening
- Call Recording
- Fax to email
- Call routing
- Voicemail to email
- And more
The Base Plan through Phone.com has a 30-day money back guarantee. This feature will help you determine if the plan you chose is right for your small business. Get 25% off your first three months of service through this link.
3. Freedom Voice
FreedomVoice calls themselves “the voice of small business.” They’ve been around since 1996 and were acquired by GoDaddy in 2016.
FreedomVoice helps your business get an 800 number in a couple of different ways.
FreedomVoice’s CloudNumber plan helps your business to have a more professional appearance right from your smartphone.
With the CloudNumber app, your 800 number calls go right to your smartphone. This gives you a way to use your phone to receive – and return – phone calls from business clients from your personal 800 number.
The CloudNumber service also provides a professional message using a virtual attendant. That way you can let clients know if you can’t answer the phone right away.
There are three CloudNumber plans to choose from with FreedomVoice.
- START plan: $9.95 per month and offers 400 minutes per month
- EDGE plan: $19.95 per month and offers 1200 minutes per month
- MAX plan: $29.95 per month and offers unlimited minutes per month
FreedomVoice’s CloudPhone plan is for businesses with a brick and mortar location that needs separate business phones.
The CloudPhone service offers three different phones to choose from for purchase, starting at $150. The service itself starts at $29.95 per month.
For more details about FreedomVoice’s Cloudphone service, click here.
4. Ring Central
It is worth business phone number service worth noting is Ring Central which offers a free trial. So you can try it out for free and see if it is a good fit for you.
Their 800 number plans for small businesses are as follows:
- Essentials Plan: $29.99 monthly per user ($19.99 per month if you pay annually). You get up to 20 users and 100 toll-free minutes
- Standard Plan: $34.99 monthly per user ($24.99 per month if you pay annually). You get unlimited users and 1,000 toll-free minutes
- Premium Plan: $44.99 monthly per user ($34.99 per month if you pay annually). You get unlimited users and 2,500 toll-free minutes
- Ultimate Plan: $59.99 monthly per user ($44.99 per month if you pay annually). You get unlimited users and 10,000 toll-free minutes
There are two things that you should know about Ring Central.
First, they have a $30 activation fee for some services. Many other companies do not hit you with an activation fee at all. Second, they offer unlimited calls and texts within the U.S. and Canada.
The third company is called eVoice. Like most other companies, eVoice offers a free 30-day trial with all of their plans.
EVoice provides 800 numbers for businesses of all sizes. In addition, they have a 24-hour, seven day a week auto attendant, call routing to your home, office and mobile number. They also have voicemail which allows messages to be sent to your email or your cell phone as a text.
EVoice has one main plan that covers most users. The Elite Monthly plan has the following benefits.
The Elite Monthly Plan
The company’s Elite Monthly Plan costs $14.99 per month, per user. You can get that price down to $12.99 per month if you pay annually. Benefits include:
- Unlimited calls, users, and lines
- 24.7 customer support
- Voicemail to text
- Call queuing
- Call forwarding
And more. EVoice even does custom plans if you want more than ten separate lines or are interested in employing a live attendant feature.
Related Post: Best Ways to Get an 855 Number
RingBoost provides both local and toll-free number services to businesses, including vanity numbers. The company has three different available plans for businesses to choose from. Here are some details on each plan.
The Starter Plan
Ringboost’s Economy plan costs an extremely affordable $1.99 per month. However, there are zero minutes included with this plan and each minute used costs 6 cents.
The Business Pro Plan
The company’s Deluxe plan costs $10.99 per month and includes 200 minutes. Each additional minute used will cost you 5 cents.
The Premium Plan
Ringboost’s Premium Plan costs $19.99 per month and includes 400 minutes. Like with the Business Pro plan, additional minutes cost 5 cents per minute.
Ringboost offers a nice array of plans for small business owners. But be sure to read the fine print for additional details on any other charges.
Vonage has long been known for its cell phone service and virtual number service. In contrast, they’ve not been as recognized in the world of 800 number advertising.
An 800 number is available for those who are already Vonage Business Cloud customers (Communications APIs customers). To clarify, it is an ADD-ON feature to any of their plans for an extra cost. Talk to your Vonage rep for details.
800 Number Tips
Before you sign up for your 800 number, there are a few tips you should know. First, you’ll want to read the fine print on any contract. There are often hidden rules and fees that could change what you pay.
Second, beware of any limitations with the plan you are considering signing up for. Be sure each plan fits your business’s specific needs.
And finally, know the rules regarding cancellation, number transferring, and plan changes before you sign up. That way you’ll be sure to maximize your ability to get the right plan for your business–or have the choice to change to a different plan if need be.
Most companies offer a host of other features along with their plans. Some of those features include voice mail, conference call options and call forwarding. Also, some offer the ability to hook your number to either your landline or your cell phone. Here is some more info on each of those features.
Conference Calling Ability
By using an 800 number for your business, you have easy access to conference calls with employees or clients. The professionalism and clear connections for your conference calls are unbeatable.
Specialized Number Choices
Specialized number choices can help current and potential clients remember your phone number more easily.
For instance, if you have a landscaping business, you may be able to choose a number such as 1-800-CUT-LAWN.
Fax to Your Phone
You can get faxes delivered to your cell phone that are viewable as PDF’s. This is a great feature if you don’t have a traditional phone line but want to receive faxes.
Adding Specific Department and Employee Options
Helping your business to have a more polished appearance is another great reason to use an 800 number.
You can give clients the option to choose from a number of departments or employees within your business. Here’s an example.
“Hello, welcome to (your business name). Please choose carefully from the following options. Press 1 to place an order. Press 2 to schedule repair service.”
A professional voice system will establish trust with clients and potential clients. Also, it will make contacting the right area in your business easier for clients as well.
Most companies allow you to have a phone greeting that can be customized. You can design your greeting to fit your specific business. And the phone connection will be clear even if your clients are calling from all over the world.
Don’t risk losing clients due to a bad phone connection because you’re using your cell phone for customers to call. Instead, choose an affordable 800 number plan that will help your business sound as professional as it is.
No Expensive Hardware to Install
Grasshopper and other 800 number providers partner with your landline or cellular phone line on a virtual level. That means there’s no need for a technician to come and install expensive hardware onto your existing phone system.
No expensive hardware means money savings on purchasing and repair of hardware systems as well.
Get calls forwarded to your cell phone from your 800 number. This means that you never have to miss a call to your business if you don’t want to.
As a business owner, you know that you need to answer some calls right away. But other calls may need to wait as you tend to a current client’s needs.
With the caller ID service, you have the option to accept the call or to direct the call to voicemail. Also, you can see the number and name of the person calling to help determine the urgency of taking the call.
Caller ID is just one more feature of an 800 number service that will bring the professionalism of your business to a new level.
The use of 800 number plans is increasing. And today’s technology means a much larger number of companies both large and small can use them. An 800 number means convenience and professionalism for your business.
Unlike in days of old, getting an 800 number for your business doesn’t require the presence of an office building. And it doesn’t require setting aside a day so that phone techs can come and install 800 number services in your office or on your phone.
Today’s remote technology means that you can have an 800 number for your business with a simple phone call. That technology also means that 800 numbers for your business are more affordable than ever before.
If you search a phrase such as “cheapest 800 numbers” on the Internet, you’ll also find a few other 800 number companies. Some of these companies boast 800 number service for businesses for low prices such as $2 or $5 a month.
Legit companies are offering 800 numbers in this fashion. However, it’s important for your business to have a truly professional appearance if you want to keep clients coming back.
Therefore, it might be a better option to stick with an 800 number service provider that’s established. Choose one that specializes in providing toll-free numbers for business owners and isn’t in the industry just to make cash.
Toll-free number providers such as Grasshopper and the others mentioned above make 800 numbers their business. They work to ensure your business phone system gives a great first impression to its callers.
Your business phone service system is one area where it’s not always a good idea to go frugal. Instead, it might be better to find the company that gives you the best balance of price and service.
In other words, look for value without focusing so much on “cheap.”
An 800 number for your business will give potential customers the impression that your business is important to you.
If you are looking for your business to stick around for the long run, choose your 800 number provider wisely.
The appearance of a well-established business, along with a great product and quality customer service will do wonders for present and future business growth.
An 800 number can give the appearance of a national company at an affordable price. Click on one of the options above to begin a free trial and see which service is best for you.
Do you have an 800 number for your business? If so, please share your experience in the comments below.